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Consulting Services

Understand Your Audience on a Deeper Level

We create detailed, data-driven customer personas that provide actionable insights into your target audience's motivations, needs, and behaviors.

Collage representing different customer personas and data points
OUR PROCESS

Our Persona Development Approach

A research-driven process to build accurate and actionable customer personas.

1

Stakeholder Interviews & Goal Alignment

Understand business objectives, existing customer knowledge, and key questions the personas need to answer.

2

Qualitative Research (Interviews/Surveys)

Conduct interviews or surveys with representative customers and prospects to gather firsthand insights.

3

Quantitative Data Analysis

Analyze existing customer data (analytics, CRM, sales data) to identify patterns, segments, and demographic information.

4

Persona Synthesis & Creation

Synthesize qualitative and quantitative findings into detailed persona profiles, including demographics, goals, pain points, behaviors, and motivations.

5

Validation & Socialization

Validate personas with stakeholders and develop materials to help socialize and integrate them into marketing, sales, and product development processes.

OUR TEAM

Meet Your Customer Insights Team

Researchers and strategists skilled in uncovering deep audience understanding.